In a recent study of e-commerce sites, Zappos.com ranked No....

In a recent study of e-commerce sites, Zappos.com ranked No. 1 with a score of 88 out of 100. The survey looked at more than 300 aspects of a website's features and policies. Any score above 80 was considered ?elite.? Zappos' new owner, Amazon.com, tied for fourth place with a ...

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