Zalando aims to resume growth and cover 15% of the European fashion market
Zalando posted lower sales in 2023 but expects to at least stabilize revenues this year and resume growth from 2025. The German online fashion group also outlined its long-term plans to cover 15 percent of the European fashion market.
How returns can be an opportunity to boost sales
Returns represent a significant cost for online retailers and a scourge for the environment. In the US alone, e-commerce customers returned 17 percent of goods for a total value of $816 billion (€754bn) in 2022, according to the National Retail Federation. The figure is even higher in the EU, where ...